FAQ: Herbalism
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

International availability? (UPDATED)

The TL;DR legal bit is that we only have the distribution rights for North America, and all other parts of the world are provided for by other publishers and distributors. We reached out and asked the these publishers (and distributors) if they would team up with us to help get these games to more of you. Our friends in Asia, Australia, and South America all agreed to help us out and are onboard to help us fulfill this Kickstarter to their regions!
Shipping costs for these regions are as follows: Asia: Shipping depends on region! South America: $20 for Herbalism, $30 for Founder’s Pack Australia: $20 for Herbalism, $25 for Founder’s Pack If you’re in one of these regions, and don’t see your country available on the international pledge tier, please let us know! We still aren’t able to ship to the EU. If you live in the EU and would like these games, please feel free to visit your FLGS and ask them to order these games from the following publishers/distributors: o UK: Esdevium & Enigma o German: Sweet Lemon o Poland: Lucrum Games o France/Italy/Spain: ThunderGryph

Last updated: February 12, 2018 18:13

Can I buy ONLY an add-on or two?

For this campaign, we’re really trying to get people onto the Herbalism bandwagon! If you really aren’t interested in being the God-Farmer though, fear not! All of our games will be available to order via our website and at game stores around the country at the conclusion of this campaign!

Last updated: January 30, 2018 15:51

MARCH DELIVERY? Seriously?

Yep, we’ve already localized these games and we’ve already put them into production. In fact, they’ll be arriving to our Chicago warehouse before this campaign even ends. We aim to get this out and make gamers happy IMMEDIATELY!!

Last updated: January 30, 2018 15:51

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

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